Social media integration setup with your helpdesk: ngDesk
All of us at ngDesk are proud to announce our upcoming expansion of our multichannel support! Coming soon, this expanded multichannel support will allow you to better cater to clients’ needs with their preferred method of social media communication through social media integration setup with your helpdesk. Whether it is Facebook, Twitter, Amazon Alexa or any other social media channel that your customers use frequently, ngDesk will help you flawlessly use social media integration setup with your helpdesk.
Lets look closer at how you can use social media integration setup with your helpdesk with your ngDesk account.
Social media with ngDesk
Social media integration setup with your helpdesk is simple with ngDesk. All you need is your desired social media channel that will be integrated to your ngDesk account. Second, you can sync your social media pages’ comments, tags, and likes to your account. With ngDesk’s expanded multichannel support, you’ll be even closer to your customers because you’ll go where they are and expand your social media presence in the process. Now, you can reach out to customers in a new and exciting way while creating and expanding both new and existing relationships. Furthermore, you’ll no longer need any other tools to monitor your accounts. With ngDesk’s expanded multichannel support, say hello to in-application monitoring!
ngDesk multichannel support is anticipated to be released in the coming months. As with all of our features, this is free when you sign up with an ngDesk account! Discover a new way to engage with customers with ngDesk multichannel support and achieve social media integration setup with your helpdesk.
If you have any questions or if you want a quick introduction to ngDesk, we encourage you to sign up for a free 1-on-1 screen share session with an ngDesk pro. Or you can dive right in with your very own free ngDesk account. All you need is an email address!