ngDesk vs Crisp Chat: free, real-time and multi-channel customer support
Rather than waiting for a customer to contact support after browsing a website, many businesses use live chat to proactively engage customers. Live chat fosters customer relationships and improves the conversion rate of visitors into customers. Live chat offers benefits to customers through virtual assistance, and for businesses through more leads and sales. What if your business could reap these benefits for free with no limits, rather than paying for it, or getting a stripped down version from Crips Chat? Let’s take a closer look at ngDesk vs Crisp chat ffor real-time and multi-channel support.
Answers at a snap
Customer response times are paramount for businesses, as they can make or break both customer satisfaction rates and the business altogether. According to a survey by Forrester, 57% of individuals said they are likely to leave a website without making a purchase if they cannot find a quick response. With ngDesk, you can add as many agents and chat widgets to your website for free in order to foster the customer experience to increase your website conversion rate. Stomp out overly-priced live chat companies, like Crisp, who create agent limitations and step up with ngDesk free live chat.
Expanding modes of communication
We are in the age of communication, of information, of accessibility. How do businesses adapt to ever-changing customer preferences, all of which are different from person to person? With omnichannel support. More than multichannel, omnichannel brings all forms of communication to a central hub, making business communication easier to manage than ever. ngDesk offers social media integration, in addition to Amazon Alexa, video chat, live chat, email, and phone support. All free. Quit Crisp Chat and save $25 for more networking opportunities and transactions with ngDesk free live chat.
Slashing dollar, dollar bills
The future is unpredictable, which means that spending hundreds or thousands on live chat software is risky. To save money in your business, especially as a startup, cutting corners (and costs) in certain places can go a long way. And why pay more where there’s a clearly superior free alternative to Crisp Chat? Plus, their annual payments require a contract. With ngDesk you’re also in charge of your data. Everything is at your fingertips. ngDesk live chat is free for all ngDesk account users with zero fees or commitment because we care about your business’ well-being. Plus, our parent company, All Blue Solutions, uses it in-house (and pays the bills)! Take charge of your business’ finances and security and sign up with ngDesk live chat.
ngDesk AI Chatbot, which will provide free live chat support for users, is slated to be release in the coming months. Coming soon, you can prepare to experience free, real-time and multi-channel customer support with ngDesk live chat.
If you have any questions or if you want a quick introduction to ngDesk, we encourage you to sign up for a free 1-on-1 screen share session with an ngDesk pro. Or you can dive right in with your very own free ngDesk account. All you need is an email address!