ngDesk 2.0 2018-05-29T13:28:34+00:00
Always improving.

The AI-powered ngDesk 2.0 is coming soon!

Since our earliest days, we had our sights set on revolutionizing help desk software into an all-in-one platform using cutting-edge technology. Now we’re happy to announce this vision is nearly here!

This May, ngDesk will unveil its biggest update yet: a fully streamlined business management solution that seamlessly combines all of your operations into a single platform, bolstered by cutting-edge artificial intelligence, live chat, and phone support!

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Artificial Intelligence

Your business is about to get a whole lot smarter with ngDesk’s AI integration. This new vision will revolutionize the help desk with fully streamlined operations that sync all aspects of your business from a single location in addition to AI-powered chat, phone, and email.


Easily create AI-powered tools to enhance the customer experience from initial inquiry to placing an order with our intuitive Processes wizard.

Full Customization

Custom forms and workflows allow for complete customization and management of your business operations and customer support

AI Support

Offer next generation customer support with phone, email, and chat powered by IBM’s AI Watson that learns from each interaction for ever-improving support.

ngDesk live chat

On-Demand Support

Offer real-time, on-demand support when and where your customers most need it with ngDesk’s customizable phone support and free live chat.

AI-powered versions of chat and phone are also available!

Live Chat

Build better customer relationships faster with our free customizable live chat complete with a full chat history and unlimited agents.

Phone Support

A fully customizable Interactive Voice Response with touch tone menus, conference call support, and your own phone number.

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Contact Info

Phone: 214-445-2104

Web: ngDesk.com