Free help desk software for field service management
So you manage a field service management company? Maybe your clientele or your internal organization has become chaotic and you’re finding it difficult to stay on top of everything? And you’re wondering what the best medicine to all your problems is? A help desk. Ideally free and packed with features. ngDesk is free. It offers live chat to stay instant contact with customers on the go. In fact, it offers a complete business management system that allows you to field, organize, and stay on top of all customer communication and personnel schedules. Let’s take a closer look at how ngDesk could be the best free help desk software for field service management. And how you can get back to doing what you love.
Staying on time and track
Punctuality is vital when it comes to great customer service. That is especially true when running a home-based maid service. Missing or arriving late to scheduled appointments can be a deal breaker when creating or maintaining clients. With ngDesk schedules, proactively assign team members based on booked cleaning appointments. Have cleaning appointments booked months in advance? ngDesk schedules allows you to create a master schedule whether it is weeks, months or even a year in advance. Never miss appointments due to scheduling issues again. ngDesk schedules is the essential tool for effective scheduling when it comes to employee management and customer satisfaction.
Addressing issues firsthand
Many businesses,including field services, use help desk software to create a streamlined workflow to their organization. At a glance, help desk software makes both daily operations and customer care more successful for businesses. Thus, ngDesk makes managing service request more centralized by providing one space for all requests and processes. ngDesk helps to balance multiple aspects of your business, from customer issues and inquiries to the main back-end of your organization.
Buffing out price barriers
Running a business does not come cheap when looking for quality software to use in your company. There are many help desk software out that can be overwhelming to many businesses (especially start-ups) price-wise. Software costs can make or break a business’ expenses and lead to dissatisfaction with the product itself. Luckily, ngDesk is free to use when you sign up for an account because our parent company, All Blue Solutions, saw the need for effective help desk solutions at no costs to the user. ngDesk is the premier free help desk software for field services to deliver cost-effective customer service and internal management.
ngDesk is currently going through a major overhaul with all new features, such as live chat and AI chatbot in one space. Coming soon, you can prepare to experience the free help desk software for field service management with ngDesk.
If you have any questions or if you want a quick introduction to ngDesk, we encourage you to sign up for a free 1-on-1 screen share session with an ngDesk pro. Or you can dive right in with your very own free ngDesk account. All you need is an email address!