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Grow your business with helpdesk support

Grow your business with helpdesk support One of the main scenarios that are often seen in both small to medium-sized businesses' IT operations is one agent who's both responsible for responding and resolving issues from one inbox. However, what happens when companies experience a rapid growth that their IT operations start to crumble? Too often, many companies [...]

By | 2018-06-04T19:30:56+00:00 June 4th, 2018|Uncategorized|0 Comments

Free help desk management software: ngDesk

Free help desk management software: ngDesk Help desk software has become a major commodity for many businesses, no matter their business type or size. Help desks encompass many functions, from traditional email ticket management, to automated processes. However, help desks are becoming more than the average ticket monitoring system. They are becoming an all-around email [...]

By | 2018-05-25T18:36:43+00:00 May 25th, 2018|Uncategorized|0 Comments

Aligning IT solutions with business processes

Adapting to Growth: How Tucker Real Estate Stuck the Landing Every business wants to grow, but how many can keep up? One of the biggest challenges a company can face is how to prevent growth from degrading the quality of their product or service. Tucker Real Estate faced some challenges after opening new locations, but [...]

By | 2018-05-30T13:06:28+00:00 May 24th, 2018|Uncategorized|0 Comments

Free HR Management Software: ngDesk

Free HR Management Software: ngDesk Behind every successful organization lies an effective Human Resources department. Human Resources is the backbone of a company because they are responsible for adding, maintaining, and retaining employees. However, ensuring your HR department is running at peak performance can be a challenge. Failing to ensure your Human Resources department is [...]

By | 2018-05-16T14:58:22+00:00 May 16th, 2018|Uncategorized|0 Comments

Free help desk software for field service management

Free help desk software for field service management So you manage a field service management company? Maybe your clientele or your internal organization has become chaotic and you're finding it difficult to stay on top of everything? And you're wondering what the best medicine to all your problems is? A help desk. Ideally free and [...]

By | 2018-04-27T18:42:47+00:00 April 27th, 2018|Uncategorized|0 Comments

Best free live chat solutions for law service

Best free live chat solutions for law service Live chat software has been used in a variety of industries, such as e-commerce, medical and financial services. Now, law offices are implementing live chat to reach out to individuals who are seeking to retain counsel for various legal purposes. Choosing the best live chat system for [...]

By | 2018-04-25T18:47:48+00:00 April 25th, 2018|Uncategorized|0 Comments

ngDesk vs Crisp Chat: free, real-time and multi-channel customer support

ngDesk vs Crisp Chat: free, real-time and multi-channel customer support Rather than waiting for a customer to contact support after browsing a website, many businesses use live chat to proactively engage customers. Live chat fosters customer relationships and improves the conversion rate of visitors into customers. Live chat offers benefits to customers through virtual assistance, [...]

By | 2018-04-23T20:05:09+00:00 April 23rd, 2018|Uncategorized|0 Comments

Free Proprofs live chat alternative: build customer loyalty with ngDesk live chat

Free Proprofs live chat alternative: build customer loyalty with ngDesk live chat What is the number one factor that determines your company’s success? For starters, it is not what you offer as a company. Rather, it’s your customer relationship management skills. One element of customer relationship management is how you communicate with your customers that [...]

By | 2018-04-20T19:07:45+00:00 April 20th, 2018|Uncategorized|0 Comments

Best alternative to WhosOn: Secure, real-time customer connections with ngDesk

Best alternative to WhosOn: Secure, real-time customer connections with ngDesk Looking for a live chat software or wanting to switch to a more comprehensive system is a sure way to make positive change to your organization’s customer service. Live chat is a brilliant tool for businesses to take their customer service to the next level. [...]

By | 2018-04-18T19:32:39+00:00 April 18th, 2018|Uncategorized|0 Comments

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