Simplify User Authentication Process with Active Directory Connect

Simplify User Authentication Process with ngDesk’s Active Directory Connect

free help desk softawre workflow

We are proud to announce the latest free feature for ngDesk, Active Directory Connect, to simplify user authentication process with your organization. Launching this week, Active Directory Connect allows you to import users from your internal active directory to your ngDesk account. All told, ngDesk’s Active Directory Connect makes it easier for your organization to simplify its user authentication process, while offering a more secure and centralized environment.

How does Active Directory Connect work?

ngDesk’s Active Directory Connect lets you connect your internal Active Directory database to the ngDesk server. The Active Directory Connect comes in an easy-to-use MSI file, which is available as a download link when you log in. During installation, the ngDesk MSI will configure your connector to connect with ngDesk.

Active Directory Connect also routinely syncs your directory every hour, where it adds and deletes users from the network. It should also be noted that you can have non-active directory members. Active Directory Connect is a simple system, made for non-technical individuals. However, it ensures a secure authorization process with no required maintenance on your end.

What versions are compatible with Active Directory Connect?

Active Director Connect has been tested and confirmed working on the following Active Director Forests:

  • 2008R2
  • 2012
  • 2012R2
  • 2016

Outside of these versions, ngDesk cannot guarantee Active Directory Connect will be fully functional.

When will ngDesk Active Directory Connect be available?

ngDesk’s Active Directory Connect is scheduled to launch the week of February 5, and is included with every free ngDesk account. What better time than now to sign up with ngDesk and experience a new way to simplify user authentication process?

If you have any questions or if you want a quick introduction to ngDesk, we encourage you to sign up for a free 1-on-1 screen share session with an ngDesk pro. Or you can dive right in with your very own free ngDesk account. All you need is an email address!

Stay up to date on all the latest additions and developments from ngDesk by following us on Facebook, Twitter, Google+, and LinkedIn!

By | 2018-02-12T14:21:29+00:00 February 1st, 2018|Uncategorized|0 Comments

About the Author:

Leave A Comment

Recent Posts


Contact Info

Phone: 214-445-2104