Effective helpdesk setting up tips with ngDesk Services

Effective helpdesk setting up tips with ngDesk Services Effective helpdesk setting up tips with ngDesk Services We are thrilled to announce ngDesk’s newest services: Custom Setup and Custom Integration. Available now, these paid services allow you to get the most out of your free account with a custom ngDesk solution geared to your organization's unique [...]

By | 2018-02-27T16:54:04+00:00 February 27th, 2018|Uncategorized|0 Comments

Free helpdesk ticketing system for next generation with ngDesk

Free helpdesk ticketing system for next generation with ngDesk Helpdesk software is getting a long overdue facelift, and ngDesk is leading the way into this next generation. When thinking about traditional helpdesk software, what comes to mind? Submitting and responding to tickets, right? Maybe a few other auxiliary features, but features that support and enhance [...]

By | 2018-02-23T21:13:10+00:00 February 23rd, 2018|Uncategorized|0 Comments

Free alternative to Zendesk: ngDesk

Free alternative to Zendesk: ngDesk Fed up with paying for software that's expensive and incomplete? Then make the switch from Zendesk and sign up for free with the free alternative to Zendesk, ngDesk, an all-in-one free help desk software with more features than Zendesk. ngDesk is complete with ticket management, instant notifications, and a bright [...]

By | 2018-02-21T13:27:04+00:00 February 20th, 2018|Uncategorized|0 Comments

Improve customer service with multichannel communication with ngDesk

Improve Customer Service with Multichannel Communication from ngDesk One of the best ways to grow a business is through responsive and transparent customer service, and one of the best approaches is to improve customer service with multichannel communication. But what is multichannel communication? And more importantly how can you add it to your current operations [...]

By | 2018-02-15T17:56:33+00:00 February 15th, 2018|Uncategorized|0 Comments

Centralized user management with ngDesk

Centralized user management with ngDesk Running into trouble managing your users and keeping everyone on the same page? Sign up for a free ngDesk account to take advantage of our centralized user management features that seamlessly weave into your existing operations. All completely free. ngDesk is the best centralized user management software because there is [...]

By | 2018-02-13T21:02:55+00:00 February 13th, 2018|Uncategorized|0 Comments

Customer relationship management tools

Customer relationship management tools with ngDesk Customer relationship management tools are key to good rapport with a client, and what business succeeds without happy customers? These customer relationship management tools, also known as CRM, began as a way for businesses to grow by way of understanding who exactly they were selling to. Who were their [...]

By | 2018-02-13T16:54:45+00:00 February 8th, 2018|Uncategorized|0 Comments

Who’s online? Find out with ngDesk!

Who's on first? Find out which users are online with ngDesk's latest free addition, the User Status Window! What is it? Located in the top right of the ngDesk web application next to your nameplate, the User Status Window shows which users are currently online with a green light near their name. If a user [...]

By | 2018-02-06T21:03:18+00:00 February 6th, 2018|Uncategorized|0 Comments

Simplify User Authentication Process with Active Directory Connect

Simplify User Authentication Process with ngDesk's Active Directory Connect We are proud to announce the latest free feature for ngDesk, Active Directory Connect, to simplify user authentication process with your organization. Launching this week, Active Directory Connect allows you to import users from your internal active directory to your ngDesk account. All told, ngDesk's Active [...]

By | 2018-02-12T14:21:29+00:00 February 1st, 2018|Uncategorized|0 Comments

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